FAQ

Do you ship internationally?

Yes, I ship to many countries worldwide. International shipping is $25 AUD and standard postage takes 1-2 business weeks. 

*Orders to the United States will not ship until September 25 due to the tariff changes and Australia's regulation on shipping* 

How long does order processing take? 

Some pieces are already pre-made and any orders (usually necklaces) have an approximate processing time of 1 week. 

What are your shipping policies (domestic)? 

Shipping is $5 on orders under $100 and free on orders over $100. Shipping is done through Australia post and takes 3-5 business days on average. 

What is your return policy?

Returns and refunds are generally not accepted unless there is a fault of my own. Please message with any concerns and we can communicate to come to a resolution.

Do you take customs?

I will occasionally take customs as long as they align with my style and current supplies. Please feel free to reach out with any enquiries and we can discuss them.